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Frequently Asked Questions


What is AdsJack?

AdsJack is a unique ad technology platform that pays you for watching and sharing ads and downloading apps. The app awards you with Jack points that can be redeemed for cash / vouchers on various platforms.

How to download AdsJack?

Well, it’s really simple. You can download it from the Google Play Store for free or sign up for an AdsJack account at www.adsjack.com. Follow the few really easy steps that include your mobile number or email ID verification to complete your account setup process. You are ready to earn.

Can I login into AdsJack through social media accounts?

Yes of course, you can directly login with your Facebook and Google + accounts. All the necessary information will be taken from your social media account and you will be redirected to registration page to complete the account setup process.

Can I login into AdsJack account simultaneously on multiple devices, browsers or tabs?

When you log into AdsJack account on a second device, you will be automatically logged out from the previous session.

Do I have to pay extra charges for using AdsJack?

No, all the AdsJack services are free and in fact you get paid in return for using our services.

Are there any exclusive benefits for users who register for the first time?

Yes, you earn 40 Jack points when you download the app from the Google Play Store while you earn 20 Jack points when you register for the first time through our website.

What are Jack points and how to earn them?

Jack points are the rewards that you receive for watching or sharing videos. They can be exchanged for mobile recharge or vouchers or online shopping. You can earn Jack points by watching ads and sharing them on the social media. Each time you watch an ad you earn a point and each time you share it on social media, you earn points.

What is the minimum number of Jack points required for redemption?

The minimum number of Jack points required for redeeming is 50. Unless you have the minimum Jack points, the process of encashment will not be enabled.

What is the minimum amount of money in the wallet to redeem a recharge?

The minimum amount of money in the wallet should be 10 rupees for you to redeem a recharge. The recharge only happens in round figures like, 10 rupees, 20 rupees, 30 rupees…etc.

I forgot my password. What can I do?

Visit the home page and click on “Forgot Password” option. Enter your registered email address to receive a password reset link.

Can I change my registered email address or mobile number?

No, once if you have registered with a valid email address and mobile number, you cannot change it. Therefore, it’s important to use a valid and preferably your own email address and mobile number to avail the benefits of AdsJack

Why is my account blocked?

If you have violated any of the terms and conditions of AdsJack or the privacy policy, your account will be automatically blocked. If you have any queries in this regard, please contact us at support@adsjack.com

Can I delete or deactivate my AdsJack account?

No, once you have registered with a valid email address and mobile number, you cannot delete or deactivate your account. However, if you want to stop receiving / viewing ads, you can logout of the app.

What happens if I close the tab, while ad is playing?

You will not receive any Jack points allotted to that particular video. In order to earn the allotted Jack points, you will have to watch the ad completely without interruptions.

Which mobile operators does AdsJack support?

AdsJack supports recharges and bill payments for all major operators across India.

Can I recharge for my friends and family?

At the moment, recharge option is available only for the registered mobile number.

My recharge was successful, but I have not yet received my recharge confirmation?

Recharge requests are usually processed within 24 hours.

Can I recharge using both web and mobile app?

Absolutely! Visit www.adsjack.com on your web browser and go to encash tab. You can also recharge through the mobile app.

Where can I view my recharge transaction history?

All your transactions are available in the transaction history tab both on web and mobile platforms.

What is an e-voucher? Does AdsJack offer free vouchers?

An e-voucher is an alternative for cash and is offered by AdsJack and advertisers. We offer free vouchers to viewers on a wide range of ecommerce sites.

The number of Jack points in my account is less than the value of vouchers offered. Can I still get them?

No, you cannot avail vouchers until you have Jack points equivalent to the value of vouchers.

Can I transfer encashed Jack points into wallet?

Yes! AdsJack is integrated with well known third party wallets so that users can transfer their Jack points into wallet.

I can’t see Jack points in my wallet. Why?

If you are not able to see the Jack points in your wallet, please try the following:

  • Check if you are logged in with your third-party wallet account.
  • Make sure that you have not spent your Jack points using your third-party wallet.

Can I send my feedback to AdsJack?

Absolutely! Your feedback is valuable to enhance the application. You can rate the app in the Play store or write your comments to us at support@adsjack.com.